ANNIE L. LIN

San Francisco | 2016–2018

Designed and implemented integrated people strategies and initiatives across the company and on specific teams, that drove employee engagement, performance, and development and that were aligned with org culture and based on data. I did this primarily through program development and management, organizational design and serving as HR business partner to company leaders, 1:1 and group coaching, designing and facilitating trainings, and people analytics.

My work helped the company achieve a spot in the San Francisco Business Times' Top 10 Best Places to Work in the Bay Area within a year.

Chicago, San Francisco | 2013–2016

Oversaw the launch, growth, and general management of General Assembly's Chicago market. Grew the local business from scratch to half a million in quarterly revenue in 4 months. Owned P&L and full suite of qualitative and quantitative metrics. Consistently achieved some of the highest student satisfaction ratings in the company. Built and managed cross-functional, multi-layer teams of full-time and part-time employees in Chicago and San Francisco. Led reorganizations of team structures as business needs and scale evolved. Directly project-managed all aspects of the company's flagship product.

Named to Chicago's Techweek 100, which "identifies leaders who have made a significant impact on the technology and innovation ecosystem in which they operate."

Named by Fast Company as one of the world's 50 most innovative companies, General Assembly is a global network of campuses offering events, workshops, part-time courses, and full-time courses in design, tech, and business topics.

San Francisco | 2013

Selected as the OpenIDEO Challenge Community Champion for the Healthy Ageing Challenge. Encouraged online community participation and interactions. Facilitated the cross-pollination of ideas. Helped make sure that tone of community interactions is friendly and constructive. Wrote weekly blog posts highlighting community members, ideas, and actions. Here is a feature on me that OpenIDEO published.

Detroit, San Diego, Chicago | 2013

Launched Uber’s operations in new cities — from nonexistence to being a fully operational business with quickly increasing revenue — within weeks. Developed co-marketing partnerships with local businesses, influencers, and events, to increase awareness and rapidly grow Uber's local user base. Trained drivers on expectations and how to use the Uber app.

All over the world | 2010–2013

Launched and ran successful Wikipedia education programs in the U.S. (50+ cities), Canada, India, Egypt, and other countries. Led strategy and execution of all on-the-ground operations across continents, for each phase of program growth (pilot, scale, maturity). Oversaw multi-layer, cross-geography teams consisting of hundreds of people (including volunteers, part-time staff, and full-time employees). Cultivated local leadership teams. Designed and revised systems, processes, and roles to enhance program scalability, participant satisfaction, and quality of results. Planned and led 30+ in-person trainings and workshops for community members in different geographies. Gave numerous talks and presentations, including at the Center for Information Technology Policy at Princeton University, the Reinventing Higher Education Conference at Madrid's IE University, and the EDUCAUSE webinar series.

Ultimately mobilized over 5,000 people around the world to participate in using Wikipedia as a teaching/learning tool, and made sure they had a great experience doing so. (The program was featured in a lot of press outlets, including Times of India, Christian Science Monitor, HASTAC's blog, Harvard Ed Magazine, Inside Higher Ed, The Guardian, and Fast Company.)